Privacy Policy

Introduction and Commitment

At 九游 Sports Technology Co., Ltd. (“We”), we are dedicated to safeguarding your privacy. This policy outlines how we handle your information when you access the official entrance to the 九游 Official sports live streaming platform, covering its collection, usage, disclosure, and protection.

Please review this policy carefully. By using our services, you consent to the information practices described herein.

Information We Collect

We gather the following categories of information from and about users:

Directly Provided Information

When you register or engage with our platform, we may collect:

• Username
• Contact Email
• Contact Phone
• Linked Accounts
• Billing Information
• League Preferences

Automatically Collected Data

When you visit our site, we may automatically record:

• IP Address & Browser Type
• Page Views & Session Duration
• Referral Source
• Device Information

How We Use Your Information

We utilize the information we collect for several key purposes:

• Delivering and maintaining our sports streaming services.
• Processing your account top-ups and service requests.
• Communicating match updates and platform news.
• Enhancing our platform's features and user experience.
• Sending notifications about relevant sports events and promotions (with your consent).
• Preventing fraud and bolstering platform security.

Data Sharing and Disclosure

We may share your information under the following circumstances:

• Service Providers: Sharing with third-party vendors assisting with payment processing, platform hosting, and data analytics.
• Legal Obligations: As required by law or to protect our legitimate interests.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

We commit to never selling your personal data to third parties.

Data Security Measures

We implement robust technical and organizational safeguards to protect your personal data, including:

• SSL/TLS Encryption during data transit
• Secure Servers with Firewalls
• Strict access controls to personal data
• Regular Security Audits and Assessments

However, no online transmission is entirely secure, and we cannot guarantee absolute data safety.

Your Data Protection Rights

Depending on your jurisdiction, you may possess the following rights:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate personal data.
• Erasure: Request deletion of your personal data.
• Restriction: Request limitation on the processing of your personal data.
• Portability: Request your data in a structured, commonly used, machine-readable format.
• Objection: Object to certain personal data processing activities.

To exercise these rights, please reach out to us at [email protected].

Cookies and Tracking Technologies

We employ Cookies and similar tracking technologies to analyze site traffic and enhance your user experience. You can manage Cookies via your browser settings. For more details, consult our Cookie Policy.

International Data Transfers

Your information may be transferred to, and processed in, countries outside your own, where data protection laws may differ. We ensure such transfers are protected by appropriate safeguards.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the 'Last Updated' date.

Contact Us

Should you have any questions regarding this Privacy Policy, please contact us: